In 2011, Dr. Sauer & Partners Ltd. partnered with IMSM Limited and was proud to gain its first ISO 9001:2008 certification. This demonstrated our company's commitment to deliver quality systems through tested processes. Certification shows that our company's quality processes have been audited against the ISO 9001 standards with IMSM Limited offering independent confirmation that our management systems meet the requirements of the standard.
ISO 9001 certification has further improved our quality processes and supporting documentation. Dr. Sauer & Partners Ltd. is thus better equipped to identify client requirements, deliver a high level of service and continually review and improve our quality systems.
As a result of the ISO certification, Dr. Sauer & Partners Ltd. now has a continual improvement approach embedded in the culture of the company which brings many tangible benefits, including:
Improved design processes and services.
- Better understanding of risks to the business.
- Minimal repeat occurrences of incidents and complaints.
- Increased client satisfaction.
- Closer supplier relationships.
Without doubt, the key to success in achieving and maintaining our ISO certification is our strong and effective workforce. We are consistently able to demonstrate our commitment to an effective management system and continual procedural improvement.